Meet the team.

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Andrew Fagg
Business Consultant

Andrew is an experienced finance director and manager. He has worked with organisations ranging from FTSE 100 corporates to owner-managed businesses and his sector experience includes telecoms, manufacturing, professional services, membership and e-commerce.  He is experienced in service transition and project management, as well as improving core financial reporting.

Homelife
I have a teenage son and 2 wayward cats to try and keep tabs on.

In my spare time
I enjoy going to gigs and manage a junior cricket team.

Not a lot of people know that
I once sold a Swiss Army knife to an 80s pop star.

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Andrew Hyde
Business Consultant

A skilled copywriter, Andrew specialises in complex bid documents, as well as marketing literature and online content. His expertise lies in crafting content which clearly articulates a client’s value proposition. Latterly head of marketing communications for a major multi-national, his extensive sector experience ranges from public sector and IT to construction, rail and utilities.

Homelife
I live in a beautiful 16th century cottage with my wife, Anna, and enjoy exploring the Buckinghamshire countryside.

In my spare time
I am very involved with the local community. I enjoy gardening and entering award-winning preserves at the County Show!

Not a lot of people know that
I love poetry; and received prizes for best original poem 3 years in a row (when aged 10 to 12!)

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Catherine Murray
Bid Graphic Designer

I specialise in creating marketing collateral and editorial design for both print and digitally-branded content. My background began in magazine and book publishing, where I honed my craft, and has since continued to expand into creating marketing assets for global and local corporate businesses.

Homelife
I live in Berkshire with my little family, consisting of one husband and two girls aged 8 and 12.

In my spare time
I love to swim and binge watch Netflix series.

Not a lot of people know that
I can wiggle my ears.

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Jo Tillott
Bid Writer

Jo is an experienced Bid Consultant with exceptional communication skills, honed by working with multiple bid contributors within an organisation. Her skill is in ensuring deadlines are achieved, by effective management of the supporting/contributing team. Jo has an extensive portfolio of cross-sector experience including construction, technology, manufacturing, professional services, BPO, security, and Defence.

Homelife
I live with my husband plus a very sleepy cat and a very energetic dog.

In my spare time
We travel a lot and enjoy trying new exciting restaurants – preferably in the sun! We are also qualified sailors and scuba divers.

Not a lot of people know that
As a child I met Tony Blair whilst representing the UK at a global conference on the environment.

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Karen Crowshaw
Bid Writer

Karen has over 25 years experience in managing and leading international projects and programmes. She has significant experience of managing bids and delivering projects in complex and challenging environments, in the Gulf, in the public and third sector, in FTSE100 companies and small businesses. She brings with her the ability to tailor and apply Shipley Bid Management and PRINCE2 Project Management methodologies to suit client delivery environments.

Homelife
I have two children, both away at university studying Biomedical Sciences.

In my spare time
I spend my spare time meeting the demands of a herd of guinea pigs and a degu. When I’m not meeting rodent-related requirements, I make things from fabric or grow things in my greenhouse.

Not a lot of people know that
I trained and qualified as a Scuba instructor.

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Reynold Leming
Business Consultant

Reynold is an experienced information governance consultant with 25 years in the industry. He helps organisations improve their information and records management practices, as well as managing procurement of outsourced archiving services and content management solutions.

Homelife
I am married with two sons and one pug, living in the lovely city of Bath.

In my spare time
In addition to family life and keeping active, my hobby is amateur dramatics.

Not a lot of people know that
I have played a dragon, a beaver and an ox in various plays.

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Steven Wallbank
Business Consultant

Steve has a sustained record of achievement in project and proposal management, cost reduction and contract management across telecoms, petro-chemical, nuclear and manufacturing sectors. Focussed on developing strategies, troubleshooting ailing areas, and implementing efficient business processes. Background in quality management with emphasis on planning, control, risk management and continuous improvement.

Homelife
I like nothing better than pottering in the garden.

In my spare time
Most days, weather permitting, I will be cycling through the local countryside.

Not a lot of people know that
I have attained qualifications for public speaking.

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Jane Shortall
Business Development Director

Jane lives and breathes customer service and account management, with over 15 years’ experience of working in B2B sales and marketing. She has endless energy – nothing is ever too much for Jane! She oversees the sales strategy for eXceeding, but also directly engages with our clients, to understand their challenges and translate them into a tailored service offer to meet their specific needs.

Homelife
I live with my husband and our Labrador – Bertie – in our self-built home (/labour of love) on the outskirts of Bedfordshire.

In my spare time
Anything active! I love swimming and more recently this has mostly been wild swimming (yes, it is cold!). We play tennis and I head to the gym or a class at least four times a week.

Not a lot of people know that
I used to have a black belt in karate.

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Mick O’Donnell
Commercial Director

Mick spent 20+ years working for EDS and HP in the IT and BPO outsourcing industry, solutioning and managing complex Pan-European delivery models. These complex solutions rely on understanding client strategy and objectives and building strong supply chains that deliver real business benefits. This background has created a real passion for service excellence and delivering solutions that deliver true value.

Homelife
I have a wife and three kids to be proud of and two dogs to avoid!

In my spare time
I love football, I’m a big Chelsea fan and have spent a considerable amount of time coaching lots of local football teams.

Not a lot of people know that
I never missed a day of senior school!

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Steve Rowland
Managing Director & Founder

Before eXceeding, Steve spent 16 years working on the supplier-side of outsourcing. Recognising that customers were at a natural disadvantage when negotiating outsourcing agreements, in 2011 Steve founded eXceeding to readdress this balance. During Steve’s 24 years’ experience, he has worked on global and UK outsourcing deals, ensuring the creation of win-win partnerships.

Homelife
I have three beautiful daughters and a supportive wife who all keep me on my toes!

In my spare time
I live in the countryside and enjoy spending time in the great outdoors with my family and my dog (Harvey). I also have a passion for motorbikes and sports cars!

Not a lot of people know that
That I swam with whale sharks in the Gulf of Mexico…. and lived to tell the tale!

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Claire Boanson
Finance Manager

Claire is an experienced finance manager who has worked her way up through the ranks over the last 15 plus years. She has experience of many accountancy software programs and a fantastic track record of making sure all debts are settled in a timely manner.

Homelife
I have three beautiful girls, a wonderful husband and a lovely loving dog.

In my spare time
I enjoy playing with my children, crafting, reading and watching films.

Not a lot of people know that
I eat at least 2 bars of chocolate a day!

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Kirsty Harvey
Resource/Sourcing Manager

After she joined eXceeding in 2012, we quickly recognised that Kirsty had a knack for building relationships. Her positive ‘can do’ attitude, and her extensive experience of procurement, outsourcing and insourcing, means that she is well placed to find the best candidates for our clients – whether that be a consultant, interim or even permanent placement.

Homelife
I live in the Northamptonshire countryside with my daughter and two very cuddly cats!

In my spare time
My main hobby is horse riding, which is something my daughter also now enjoys. I like socialising with friends – especially over good food and baked goods!

Not a lot of people know that
I once encountered a deadly sea snake whilst diving the Yongala wreck in Australia.

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Leigh Hatfull
Business Development Manager

Leigh is an experienced business developer and recruitment professional with a history of sales and delivery success in sectors including IT Services, Management Consulting, Outsourcing & Software. Prior to joining eXceeding he spent a decade in the Executive Search industry.

Homelife
Based in rural Northamptonshire in a slowly crumbling Grade II listed cottage.

In my spare time
I have a love/hate relationship with property restoration & maintenance and as a fan of live music am a keen gig-goer.

Not a lot of people know that
I am a fan of quality handmade shoes and own more pairs than I could ever reasonably need, but keep buying more.

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Nat Marks
Delivery Team Leader

Nat (Natalie) is an experienced customer service team leader with over 20 years’ experience working in FMCG supply chain delivering food products to all major retailers. She has also been a Demand Planner and collaborated with customers to agree forward forecasts and ensure supply chain flows meeting business KPI’s. She is driven by delivering excellent service and delighting her customers!

Homelife
I have, for want of a better phrase, a zoo at home with dogs and cats a plenty.

In my spare time
Given I have 3 horses, spare time is a rarity as they and the dogs keep me busy.  I do however love live music and try to go see my favourites as often as I can.

Not a lot of people know that…
I once won a cuddly Roland Rat from a colouring competition in a newspaper – and I still have him!!